SHIPPING & RETURNS
Shipping
We aim to deliver your order as quickly as possible.
- Orders are processed within 1–2 business days
- Delivery time depends on your location
- Shipping costs are calculated at checkout
Free shipping on orders over €100 (NL & BE)
Returns
Easy returns within 14 days
We hope you love your BONSJANS pieces — but if not, you can request a return within 14 days after receiving your order.
Return conditions
- Items must be unused, unworn, and in original condition
- All tags, hygiene stickers, and packaging must be intact
- For hygiene reasons, returns without the hygiene sticker will not be accepted
Return shipping
Return shipping costs are the responsibility of the customer.
- You can choose your own carrier
- We recommend using a trackable shipping method
- We are not responsible for lost or damaged returns
International returns
For international orders:
- Return shipping costs are the customer’s responsibility
- Any customs duties, taxes, or fees are also the customer’s responsibility
- We are not responsible for customs delays
Refunds
Once we receive and inspect your return:
- You will be notified via email
- If approved, your refund will be processed to your original payment method
Contact
Still have questions?
Email us at info@bonsjansbeachwear.com and we’ll get back to you as soon as possible.